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Case Study

We’ve helped Nkuku find a home for their new concept store, including a 30 seater café in South Devon.

Nkuku work with artisans creating beautiful handmade home and lifestyle products that are ethical and eco-friendly. With their roots firmly planted in the rolling hills of the South Devon countryside, they travel around the world to meet and work with artisans from all walks of life, from every corner of the globe. Every one of the products they sell has a story to tell.


The Challenge

Moving from a primarily e-commerce model to having a physical store presence is a big move for any company. Ascertaining where the best locations for your brand are is absolutely vital; without that all important perfect spot, the whole project could fall at the first hurdle. Finding a new store is a huge outlay of not just capital, but also a massive investment of time in researching locations, contacting agents, miles on the road, viewing properties. It’s a big undertaking for anyone.

Our Insight

Nkuku have a strong character that flows throughout the website and their Devon base. Everything about them is of the highest quality. Their products are beautifully crafted and aesthetically stunning and they need to be displayed in a setting that will do them justice and complement them, in a location where there is a discerning population who will appreciate them and enjoy what Nkuku has to offer.

The Outcome

We knew that being successful in finding the right property in the right location to showcase Nkuku was down to our research and location analysis. By looking at Nkuku’s existing customer base, we were able to build a picture of the demographic we were looking for to enable us to pinpoint towns that fitted the bill. The building itself needed to also have the right look and feel to ensure that Nkuku’s unique products could show themselves to their full advantage. Rural-industrial, beautiful conversions, rough-hewn stone – our search has led us to some amazing locations already, and we’ve only just got started.


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